Refund policy
At Amavi Amor, we want you to love your purchase. We stand behind the quality and craftsmanship of every piece you shop from our collection. However, due to the limited-run and custom nature of many of our items, we have established the following refund and return guidelines to ensure a fair and clear process for all customers.
Returns & Refunds
• All sales are final, and we do not offer standard refunds or returns unless an item arrives damaged or defective.
• If you believe your order arrived with a defect or was damaged in shipping, please contact us within 7 days of delivery with photos and your order details so we can review your case.
Damaged or Defective Items
We inspect every order before it leaves our facility. If you receive an item that is clearly damaged or defective: Email our support team at amaviamor@gmail.com with:
Your order number, Photos of the damage or defect, A description of the issue
Once received, we will assess the situation and may offer a replacement, exchange, or store credit at our discretion.
Exchanges
• Exchanges are only available in rare cases if the original item is confirmed to be defective or shipped incorrectly.
• Exchanges for size or style differences are not guaranteed due to limited stock and unique product runs.
Cancellation Policy
• Orders cannot be canceled once they have been processed or shipped.
• If you need to cancel an order, contact us as soon as possible; we will try to assist if the order has not yet been fulfilled.
How to Contact Us
If you have questions about your order, need help with a damaged item, or want to start a claim, please reach out:
📧 Email: amaviamor@gmail.com
📍 Customer Support: Dedicated to helping you best resolve issues quickly.
Thank you for choosing Amavi Amor.
We appreciate your support and your trust in our brand — your satisfaction and experience are always our priority.